Math IT Office Closure

The Math IT Office (102 AH) sustained severe damage following a burst water pipe in the building. The room has been cordoned off until further notice, and Math IT staff will be working remotely until the office is safe to re-enter or alternative space is procured.

The following services have also been suspended as a result:

  • We are unable to offer walk-in appointments for IT help until further notice.
  • We are unable to loan out IT accessories, like power strips, network cables, USB hubs, video adapters, or travel docks.
  • We are unable to distribute any loaner computers or tablets.
  • Expect delays if you need items picked up or delivered.
  • Please contact us at math-it@illinois.edu to schedule appointments for in-person support.

We apologize sincerely for any inconvenience this may cause.

How We Can Help

Several computer servers are being stored inside a secure facility.

Math IT provides an individualized and flexible computing environment for the Department of Mathematics and NetMath program at the University of Illinois at Urbana-Champaign. We are independent of other IT units on campus, and we collaborate with college-level IT (ATLAS) and campus IT (Technology Services). Resolution of all IT issues in the department begins with and is guided by us.

All requests for computer or other technology purchases, including software, subscriptions to web applications, and technology accessories must be routed through Math IT. 

For any and all IT-related inquiries, please reach out to math-it@illinois.edu.

 

Common IT Questions

How do I reset my university password?

To reset your university password go to http://go.illinois.edu/password.

 

 

How do I install or use the university's Virtual Private Networking (VPN) system?

Please visit Technology Services' Knowledge Base, where you can find articles that answer the most commonly asked questions regarding the university's VPN.

How can I access university wi-fi as a campus visitor?

To access university wifi as a campus visitor, please see the instructions at https://answers.uillinois.edu/illinois/page.php?id=90280

A piece of equipment in a classroom is malfunctioning. Who is the point of contact for assistance?

Please be aware that most of the technology equipment in Altgeld Hall classrooms is owned, operated, and supported by Technology Services. Any issues with equipment in these classrooms should be reported to their office, via phone at (217) 244-7000, or by e-mail at consult@illinois.edu. More information about technology enhanced classrooms in Altgeld Hall, including training registration, is available at https://answers.uillinois.edu/57129.

Additional IT Resources

In this section you can find links to external resources that can help guide users through many common IT tasks.

LaTeX and TeX Guides: a collection of resources and links to get started with LaTeX and TeX

Technology Services

A guide to technology and tech support at the University of Illinois Urbana-Champaign (resources designed for students, instructors, researchers, staff, IT personnel, and campus visitors)

Can't find what you're looking for?

Please email math-it@illinois.edu for assistance.